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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Symon Rankine

October 2, 2025

5  out of  5
rating by Symon Rankine
"It is the prompt and helpful service I get from Chris Grimes's office that is the reason I have chosen to stay with her and State Farm for over a decade."
We responded:
"Thank you so much, Symon, for your kind words and continued trust over the past decade! We're thrilled to hear that Chris Grimes and our team have consistently provided you with prompt and helpful service. We look forward to serving you for many more years to come!"
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Jennifer Litchfield

September 29, 2025

5  out of  5
rating by Jennifer Litchfield
"I recently changed my auto and home insurance to Chris Grimes State Farm after two recommendations. Lee Nix is my agent and she has been and is super helpful, caring and knowledgable. I needed to revise my condo insurance and now feel confident that I have the correct coverage. I look forward to working with her in the future for any insurance needs."
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Lee Nix has provided you with helpful, caring, and knowledgeable service. It's great to know you feel confident about your condo insurance coverage. We look forward to continuing to assist you with all your insurance needs in the future!"
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Andrea Soucy

September 25, 2025

5  out of  5
rating by Andrea Soucy
"I switched to State Farm and this insurance company has been amazing. I can't say enough about Chris Grimes and the entire team. The staff does everything they can to help and the savings is great! A complete turn around from Progressive!"
We responded:
"Andrea, Thank you so much for your wonderful review! We're thrilled to hear that Chris Grimes and our team have provided you with exceptional service and great savings. It's our goal to make every experience a positive one, and we're glad we've been able to make a difference for you. Welcome neighbor!"
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Peter McDaniel

September 25, 2025

5  out of  5
rating by Peter McDaniel
"Made an impromptu phone call with my daughter from the credit union yesterday. K. H was very helpful and patient t with me! Thanks again"
We responded:
"Peter, Thank you so much for your kind words! We're delighted to hear that Kali was helpful and patient during your call. We appreciate your feedback and look forward to assisting you and your daughter again in the future!"
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Laurena Cunningham

September 22, 2025

5  out of  5
rating by Laurena Cunningham
"Always helpful and excellent service!"
We responded:
"Laurena, Thank you so much for your kind words! We're thrilled to hear you find our service helpful and excellent. We're always here to assist you whenever you need us!"
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Gary Fogg

September 22, 2025

5  out of  5
rating by Gary Fogg
"For years we had a handmade canoe that was classified as a motorboat for insurance purposes. When we switched to Chris Grimes, we explained this anomaly and she set out to fix it. It required a close inspection by the underwriters at State Farm, but finally Chris and the underwriters came to the conclusion that it could be insured as a "special item" in the same way jewelry or fine art are. Ironically, insuring the canoe this way also cost a lot less than insuring it as a motorboat. Thank you , Chris!"
We responded:
"Gary, Thank you so much for your wonderful review! We're thrilled that Chris was able to navigate the complexities of insuring your unique canoe and find a solution that not only fits its special nature but also saved you money. It's always our goal to provide personalized service and creative solutions for our clients. We truly appreciate your trust and kind words! If you ever need anything else, don't hesitate to reach out."
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Nathan Smith

September 17, 2025

5  out of  5
rating by Nathan Smith
"Broadly this office is a good place to do business with. In particular, Julie is extremely helpful, responsive and friendly."
We responded:
"Nathan, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our office, and we’ll be sure to pass along your compliments to Julie. We appreciate your support and look forward to assisting you again in the future!"
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Emily Storck

September 16, 2025

5  out of  5
rating by Emily Storck
"Very helpful for auto insurance. Highly recommend working with this office."
We responded:
"Emily, Thank you so much for your kind words! We're thrilled to hear that Lee was helpful with your auto insurance needs. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Andy Sagan

September 12, 2025

5  out of  5
rating by Andy Sagan
"Nice folks. Responsive."
We responded:
"Thank you so much for taking the time to share your experience Andy! We appreciate you!! Best, Chris"
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Robert Ackley

September 4, 2025

5  out of  5
rating by Robert Ackley
"Knowledgeable sales staff and prices are reasonable. Also, great service."
We responded:
"Robert, Thank you so much for your kind words! We're thrilled to hear that you found our sales staff knowledgeable and our prices reasonable. Providing great service is our top priority, and your feedback means a lot to us. We look forward to assisting you again soon!"
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Aaron Lewis

August 26, 2025

5  out of  5
rating by Aaron Lewis
"Chris has been wonderful to work with, always getting back to me in a timely manner. I am hopeful that we can continue to do business together. Aaron"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Chris and the team have been wonderful to work with and that communication has been timely. We truly appreciate your trust and look forward to continuing to work together in the future!"
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Melissa McCarthy

August 15, 2025

5  out of  5
rating by Melissa McCarthy
"Julie was super helpful and essentially held our hands as she guided us through the claim process. When we returned with questions, she greeted us with a big smile and said "have a seat!". Her many years of customer service are evident and we appreciated every minute of her time!!"
We responded:
"Thank you so much for your wonderful review, Melissa! We're delighted to hear that Julie provided such attentive and friendly support throughout your claim process. Her dedication to excellent customer service truly shines, and we're glad it made a positive difference for you. We appreciate your kind words and look forward to assisting you again in the future!"
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Helen Wild

August 13, 2025

5  out of  5
rating by Helen Wild
"Always very supportive and helpful. They have a great team working there."
We responded:
"Thank you so much for your kind words, Helen! We're thrilled to hear that working with Kami and our team has been supportive and helpful. We truly appreciate your feedback and look forward to continuing to assist you!"
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Tani Barbour

August 4, 2025

5  out of  5
rating by Tani Barbour
"I have a vehicle and a home insured by Chris Grimes at State Farm in Brunswick, ME. I frequently change my vehicle insurance coverage depending upon whether I will be driving my car, as I live out of state. Chris and her team always help me out when I need it at a fair price. They are very friendly."
We responded:
"Thank you so much for your wonderful review, Tani! We're thrilled to hear that you’ve had such positive experiences with Kami and the rest of our team. We’re always happy to help you with your insurance needs and appreciate your trust in us. If you ever need anything else, don’t hesitate to reach out. Safe travels, and thanks again for choosing Chris Grimes State Farm!"
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Jodi Crawford

July 24, 2025

5  out of  5
rating by Jodi Crawford
"Kami is amazing!"
We responded:
"Thank you so much for the 5-star rating, Jodi! We’re delighted to hear you had a positive experience with Kami. If you ever need anything, we’re here for you!"
Profile photo of Carson Harvey

Carson Harvey

July 22, 2025

5  out of  5
rating by Carson Harvey
"Lee was very helpful. She worked hard to secure maximum coverage at a very reasonable price. Much better than all other agencies I contacted."
We responded:
"Thank you so much for your kind words, Carson! We're thrilled to hear that Lee was able to assist you and secure the best coverage at a great price. Providing excellent service and value is our top priority, and your feedback means a lot to us. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing us!"
Profile photo of Claudia Henry

Claudia Henry

July 17, 2025

5  out of  5
rating by Claudia Henry
"I've used this agency for all of my insurance needs for many many years. They've always been super helpful. The staff have all been very knowledgeable and very helpful."
We responded:
"Thank you so much for your kind words and loyalty over the years, Claudia! We’re grateful to have you as part of our agency family. Kali and our entire team are always happy to help and provide knowledgeable service. If you ever need anything, we’re always here for you!"
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Emory Luce Baldwin

July 17, 2025

5  out of  5
rating by Emory Luce Baldwin
"Very friendly and knowledgable. Thank you for your assistance!"
We responded:
"Thank you so much for your wonderful review, Emory! We’re thrilled to hear that Julie was friendly and knowledgeable throughout your experience. Your kind words mean a lot to us. If you ever need further assistance, we’re always here to help!"
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Daniel Leaver

July 14, 2025

5  out of  5
rating by Daniel Leaver
"Always prompt, friendly and customer-satisfaction focused. My first and only car and home insurance stop!"
We responded:
"Thank you so much, Daniel, for your fantastic review! We’re thrilled to hear that Kami has provided you with prompt, friendly, and customer-focused service. Your trust means the world to us, and we’re honored to be your first and only stop for car and home insurance. If you ever need anything or have any questions, we’re always here to help!"
Profile photo of B Dent

B Dent

July 12, 2025

5  out of  5
rating by B Dent
"Always so on top of things and always so kind and helpful."
We responded:
"Mr. Dent, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience working with Kali. She truly goes above and beyond to provide excellent service, and your kind words mean a lot to our team. If you need anything in the future, please don't hesitate to reach out—we're always here to help!"
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Allen Springer

July 3, 2025

5  out of  5
rating by Allen Springer
"We've been with Chris Grimes for a number of years for home, auto, etc. It has been a great experience. The whole staff is professional and efficient and great people with whom to work. Highly recommend."
We responded:
"Thank you so much, Allen, for your kind words and your continued trust in Chris Grimes and our team! We truly appreciate your loyalty over the years. It’s always our goal to provide excellent service, and we're grateful for the opportunity to work with you. If you ever need anything, please don't hesitate to reach out. Thank you again for your recommendation!"
Profile photo of Chris Rose

Chris Rose

June 21, 2025

5  out of  5
rating by Chris Rose
"Needed to insure my new motorcycle, and Lee was extremely helpful and quick. Thanks!"
We responded:
"Chris, thank you for taking the time to share your experience! We're thrilled to hear that Lee was able to assist you quickly and effectively with insuring your new motorcycle. Providing excellent service is always our goal, and we’re glad Lee could make the process smooth and hassle-free for you. Congratulations on your new ride, and we hope you enjoy every moment on the road! If you ever need assistance in the future, don’t hesitate to reach out. Thanks again!"
Profile photo of Caitlin Tardif

Caitlin Tardif

June 21, 2025

5  out of  5
rating by Caitlin Tardif
"I had a great experience today. Lee answered the phone, despite it being a little after they had closed. She was able to help me with my issue with roadside assistance, while my son was waiting with his car that had broken down. She quickly got me through to a person who was able to dispatch a tow truck. And the wait for the tow truck was much quicker than anticipated! Thank you so much to Lee!"
We responded:
"Caitlin, thank you so much for sharing your experience with us! We're delighted to hear that Lee was able to assist you promptly and effectively, even after our regular business hours. Providing exceptional service is our top priority, and we're thrilled that we could help resolve your roadside assistance issue quickly, ensuring your son received the help he needed. We'll be sure to pass along your kind words to Lee—she'll be so pleased to know her efforts made a difference. Thank you again for your feedback, and if you ever need assistance in the future, don't hesitate to reach out. "
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Dick Grondin

June 20, 2025

5  out of  5
rating by Dick Grondin
"Julie provided me with an answer to my question . Much appreciated."
We responded:
"Dick, thank you for sharing your experience. We greatly appreciate your kind words! "
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Tracy Rousseau

June 17, 2025

4  out of  5
rating by Tracy Rousseau
"Taken care of my insurance needs for a long time. They do their job well. Satisfied customer :-)"
We responded:
"Hi Tracy, thank you so much for your review! We appreciate your working with you! "