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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nea DiBiase

March 21, 2024

5  out of  5 rating by Nea DiBiase
"today lee went above and beyond to help me out as a first time car owner. i truly appreciate the time spent helping me today from here on out i will be a state farm customer!!"
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Bryn Roberts

March 20, 2024

5  out of  5 rating by Bryn Roberts
"I called the State Farm office in Brunswick, Maine and Julie could not have been more pleasant and efficient. She assisted me with a problem and I enjoyed working with her."
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Lee Nix

March 20, 2024

5  out of  5 rating by Lee Nix
"Love Chris Grimes State Farm!"
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Gerald Morrison

March 20, 2024

5  out of  5 rating by Gerald Morrison
"Dear Chris, We are sure that State Farm must have other good agents but Tina Braley has alway been there for us and we are so grateful! I believe it was Tina that was there for us when someone did a you turn right in front of us and totaled our car. She has taken so many insurance payments for us for our truck, car and house. She was also there for us when a deer jumped on the hood of our car. She has always had a listening ear, a sense of humor when needed, very professional and prompt in getting the information, helping us file a claim and taking care of out needs- even when we discover chipmunks have been in our car because of the wiring in our Rav 4. In short, she has been a good friend and Gerald and I both appreciate her! I don't know what we would have done without her!"
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Sandra Bouchard

March 19, 2024

5  out of  5 rating by Sandra Bouchard
"Lee Nix was very helpful in finding coverage for my seasonal camp. She responded very promptly and I appreciate her hard work on my behalf."
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Brenda Kelleher

March 15, 2024

5  out of  5 rating by Brenda Kelleher
"Julie has the customer service role to perfection. Thorough, cooperative, knowledgeable, and courteous. Excellent doing business with Chris Grimes office. 20 years!"
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MARTIN Haines

March 14, 2024

5  out of  5 rating by MARTIN Haines
"I enjoy working with the office. Julia, most recently was extremely helpful. I think I made a mistake with the first review as only one star appeared when five stars were intended."
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Theobard Rutaganda

March 13, 2024

5  out of  5 rating by Theobard Rutaganda
"Customer care service is extraordinary, love this SF agency"
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Kevin Jackson

March 12, 2024

5  out of  5 rating by Kevin Jackson
"Everyone is great at this location. Always very helpful in getting things done."
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Bob Waddle

February 27, 2024

5  out of  5 rating by Bob Waddle
"All of the staff , and Today on the phone with Julie- always friendly, prompt and professional-"
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Deborah Follett

February 26, 2024

5  out of  5 rating by Deborah Follett
"Chris Grimes Agency is always super helpful and prompt with their assistance"
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Flick Coleman

February 23, 2024

5  out of  5 rating by Flick Coleman
"We moved to Maine permanently two and a half years ago. My late wife, who took care of all of our business, said from the start that it was painless to move our State Farm to the Grimes agency, and she was impressed with everyone she met there. Unfortunately she passed away this past fall, and I completely forgot that we had to actually pay for the policy. The people at the agency were very helpful getting things back together, and didn't treat me like the complete idiot that I was. We have been State Farm customers since 1965, and I would recommend the company, and the Grimes agency, to anyone. William F Coleman Topsham"
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Mark Stevens

January 16, 2024

5  out of  5 rating by Mark Stevens
"Chris was very professional and responded promptly with our recent inquiry and changes to our policy. Working with her was an excellent experience."
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Jeff Munson

January 16, 2024

5  out of  5 rating by Jeff Munson
"We have always had great service from Chris Grimes Agency. Recently Julie Richardson-Ryder did a great job of getting us caught up when our insurance renewal was not delivered by USPS. Always pleasant to work with and provides rapid response and solutions to our questions!"
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Cheryn Mylonas

January 10, 2024

5  out of  5 rating by Cheryn Mylonas
"Lee was fantastic to work with! Great customer service, friendly to talk to, listened to my needs and got me taken care of in a timely manner. Thank you Lee I really appreciate you!"
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Dick Grondin

January 10, 2024

5  out of  5 rating by Dick Grondin
"Julie provided me with an answer to my question in minutes after I left a telephone message. Much appreciated."
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Toni Kasza

January 10, 2024

5  out of  5 rating by Toni Kasza
"Lee Nix is so easy to work with: clear, efficient and so helpful. I have every confidence that she got us into the right insurance for our newly acquired car. Thank you, Lee!"
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Sarah Sabine

January 9, 2024

5  out of  5 rating by Sarah Sabine
"I left a message for some information I needed and Julie Richardson-Ryder responded immediately! Thank you so much for all of your help Julie! Sarah"
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Jennifer Andersen

January 5, 2024

5  out of  5 rating by Jennifer Andersen
"I’ve been a State Farm customer with Chris Grimes for well over 10 years. She and her team have always taken good care of me and I especially remember the care and compassion with which she helped me after my husband’s death. Now, years later, her and her office are continuing to help me through new stages in my life, with my financial plans and insurance needs. Julie was especially pleasant and helpful today when I called to schedule my appointment!"
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Julie Colby

January 2, 2024

5  out of  5 rating by Julie Colby
"Another great dealing with Chris Grimes and Lee Nix! I've been with this agency for many years and they are always so pleasant and take care of things right away. It's a pleasure!"
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Scott Perkins

December 16, 2023

5  out of  5 rating by Scott Perkins
"I just wanted say that I was provided with outstanding customer service and prompt assistance when I needed it most. My truck broke down and I needed road-side assistance. Julie Richardson-Ryer provided me with step-by-step instructions. She was knowledgeable and courteous throughout the entire experience. “Like a good neighbor” Julie was there!!!"
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cory fitzgerald

November 30, 2023

5  out of  5 rating by cory fitzgerald
"Lee helped us out with our insurance policy including saving us some money. Thanks Lee!"
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Carl DuBois

November 22, 2023

5  out of  5 rating by Carl DuBois
"I’ve been a State Farm customer for quite a few years, and have had homes and cars in multiple states. When I moved from New York, I needed to change my monthly payment plan(SFPP)to Chris Grimes in Maine. I spoke with Julie at Chris Grimes State Farm and had multiple conversations with her and she explained what I needed to do to get my account transferred from my New York agent. Julie was very helpful, patient, and should be an example to follow for other agents. State Farm has always been fair and responsive to my insurance needs and claims. Thank you Julie for your guidance."
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Karla Seaman

November 15, 2023

5  out of  5 rating by Karla Seaman
"Julie checked on my Homeowners insurance bill today and put my mind at ease because 1) it's coming in the mail soon (I didn't miss paying it), and 2) it's a lot less than was quoted in the Renewal Declaration."
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Ellen Callahan

November 12, 2023

5  out of  5 rating by Ellen Callahan
"This has been the best insurance agency I’ve ever worked with and I encourage everyone to use Chris Grimes State Farm to have a great experience. It can be challenging understanding insurance policies and they take time to answer questions and keep you informed. Thank you!"