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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Carpenter

February 13, 2026

5  out of  5
rating by Elizabeth Carpenter
"Thanks to Julie, I am always able to have my questions answered without having to negotiate the State Farm website. It makes the service more personal and definitely more enjoyable. I would recommend this office of State Farm to anyone who asks."
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emilie stark-menneg

February 13, 2026

5  out of  5
rating by emilie stark-menneg
"Julie Richardson-Ryder is incredibly helpful, knowledgable, and kind! Such a great experience!"
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lindacolwell

February 12, 2026

5  out of  5
rating by lindacolwell
"Nikki did an amazing job of getting me scheduled for an appointment TODAY for windshield repair! I’ve been with State Farm for over 40 years and couldn’t imagine using any other insurance agency!"
We responded:
"Linda, Thank you so much for your kind words and loyalty over the past 40 years! We’re thrilled to hear that Nikki was able to get you scheduled for your windshield repair so quickly. Providing excellent service is our top priority, and we’re grateful to have you as a valued member of the State Farm family! If you ever need anything else, don’t hesitate to reach out."
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B Dent

February 9, 2026

5  out of  5
rating by B Dent
"So very kind, efficient, and super helpful!!! Always a delight to work with them."
We responded:
"Mr. Dent, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience working with Kali. She truly goes above and beyond to provide excellent service, and your kind words mean a lot to our team. If you need anything in the future, please don't hesitate to reach out—we're always here to help!"
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Max Rawson

February 9, 2026

5  out of  5
rating by Max Rawson
"Kali has been extremely helpful and timely in responding to any of my questions and concerns. Only positive things to say!"
We responded:
"Max, Thank you so much for your kind words! We’re thrilled to hear that Kali was able to assist you promptly and effectively. Your positive feedback means a lot to us and motivates our team to continue providing excellent service. Please don’t hesitate to reach out if you need anything else! "
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Donna Salko

February 5, 2026

5  out of  5
rating by Donna Salko
"What a wonderful experience I had with Chris getting my auto insurance. She was friendly, efficient, and caring. It was a pleasure working with her. I feel confident that she will be right there if I should need her."
We responded:
"Donna, Thank you for your wonderful review! We're so glad to hear you had a positive experience getting your auto insurance and that our team was friendly, efficient, and caring. It's our pleasure to work with you, and we're always here to support you whenever you need us!"
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don chamberlain

February 5, 2026

5  out of  5
rating by don chamberlain
"We worked with Kadee Perkins in Brunswick office who was just wonderful. Always so helpful and willing to go the extra mile to help you with any Ins needs you may have. Keep up the great work! The whole office is great to work with."
We responded:
"Don, Thank you so much for your kind words and wonderful review! We're thrilled to hear that Kadee Perkins and the Brunswick office provided you with excellent service and support. We truly appreciate your recognition and will be sure to pass along your compliments to Kadee and the team. Thanks again for choosing us—we look forward to assisting you with any insurance needs in the future!"
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Laura Campbell

February 4, 2026

5  out of  5
rating by Laura Campbell
"Kali at the Chris Grimes State Farm Insurance Agency was terrific to work with. She was very responsive, quick to follow up, and happy to jump on the phone with my husband to confirm details and make sure everything was clear. Thorough, efficient, and genuinely helpful: exactly the kind of customer service you hope for when dealing with insurance. Much appreciated!"
We responded:
"Laura, Thank you so much for your kind words and thoughtful review! We're delighted to hear that Kali provided you and your husband with such attentive and clear service. We pride ourselves on delivering thorough and helpful support, and it’s wonderful to know that Kali exemplified that during your experience. Your appreciation means a lot to us, and we look forward to continuing to serve you in the future!"
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Dustin Slocum

February 2, 2026

5  out of  5
rating by Dustin Slocum
"Teena was unbelievable. I've never had an insurance agent take the time to explain the process to me that way. Detailed but and in an efficient way so it didn't seem complicated or overwhelming."
We responded:
"Dustin, Thank you so much for your wonderful review! We're thrilled to hear that Teena was able to explain the insurance process clearly and efficiently, making it easy and stress-free for you. Providing detailed and supportive service is our goal, and your feedback means a lot to us! If you ever have any more questions or need assistance in the future, we're here to help."
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David Cogley

January 30, 2026

5  out of  5
rating by David Cogley
"Called to get replacement copies of current insurance card for my snowmobile. Agent was polite, friendly and helpful. Copies appeared within minutes via email."
We responded:
"David, Thank you so much for your kind words! We’re delighted to hear that our agent was polite, friendly, and able to assist you quickly with your snowmobile insurance cards. Providing prompt and helpful service is our top priority, and your feedback means a lot to us. If you ever need anything else, please don’t hesitate to reach out!"
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Brandie Hersom

January 29, 2026

5  out of  5
rating by Brandie Hersom
"I had an appointment today for a renewal on my auto/rental policy with Teena Braley. She very clearly explained my entire coverage and helped with opening a life insurance policy as well. Teena is very thorough and very kind. Excellent job!! A true model for her agent position! Thank you Teena 😊"
We responded:
"Brandie, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Teena provided you with clear explanations and exceptional service during your appointment. She truly is a dedicated and caring agent, and we’re glad her thoroughness made a positive impact. We appreciate your kind words and look forward to continuing to support you with your insurance needs. Thanks again! 😊"
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Peter Larkin

January 21, 2026

5  out of  5
rating by Peter Larkin
"Great customer service by Kali Hurd"
We responded:
"Peter, Thank you so much for your kind words! We're thrilled to hear that Kali Hurd provided you with great customer service. We appreciate your support!"
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Michael Meader

January 16, 2026

5  out of  5
rating by Michael Meader
"We receive outstanding support from the employees at Chris Grimes - State Farm Insurance. A recent issue with our not so great mortgage company required a document from State Farm to resolve.... Julie had it tp us within the hour! I am extremely glad we switched insurance companies and now work with the State Farm team."
We responded:
"Thank you so much for your feedback Michael~! We appreciate you!~ "
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john doran

January 14, 2026

5  out of  5
rating by john doran
"Julie Richardson-Ryder is great, answering all my questions. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Julie Richardson-Ryder was able to assist you and answer all your questions. We appreciate your feedback!"
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Jennifer Litchfield

January 13, 2026

5  out of  5
rating by Jennifer Litchfield
"I recently changed my auto and home insurance to Chris Grimes State Farm after two recommendations. Lee Nix is my agent and she has been and is super helpful, caring and knowledgable. I needed to revise my condo insurance and now feel confident that I have the correct coverage. I look forward to working with her in the future for any insurance needs. This is an update on 1/12/26. I needed to get insurance cards for a new car today. I spoke with Kali Hurd at the Brunswick office who had the update completed and forwarded to me and the town office in less than 5 minutes thus saving me a lot of time. I am very happy with Chris Grimes -State Farms!"
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Lee Nix has provided you with helpful, caring, and knowledgeable service. It's great to know you feel confident about your condo insurance coverage. We look forward to continuing to assist you with all your insurance needs in the future!"
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Paul Calkins

January 12, 2026

5  out of  5
rating by Paul Calkins
"Incredibly helpful and detail-oriented. Answered questions I had and helped me understand the process and the pertinent rules.Would recommend to anyone."
We responded:
"Thank you so much for your kind words and thoughtful feedback! We're delighted to hear you found our service helpful and detail-oriented. If there's anything we can do to make your experience even better, please don't hesitate to let us know. We truly appreciate your support!"
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Elizabeth Read

January 2, 2026

5  out of  5
rating by Elizabeth Read
"Prompt & excellent service updating my auto policy. Thank you, Kami!"
We responded:
"Thank you Elizabeth! We look forward to taking care of your homeowners for you!"
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Veronica Costa

December 23, 2025

5  out of  5
rating by Veronica Costa
"Kali is wonderful to work with. She is knowledgeable, responsive, and friendly which made switching vehicles a quick and easy process."
We responded:
"Veronica, Thank you so much for your kind words! We're thrilled to hear that Kali made your vehicle switch quick and easy. We'll be sure to pass along your compliments to her. If you need anything else, we're always here to help!"
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Boston Coral

December 20, 2025

5  out of  5
rating by Boston Coral
"Fast and easy to work with"
We responded:
"Boston, Thank you so much for your kind words! We're thrilled to hear you found us fast and easy to work with. Looking forward to assisting you again!"
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Michael Tucker

December 17, 2025

5  out of  5
rating by Michael Tucker
"Timely, professional service as always from our local State Farm agent."
We responded:
"Michael, Thank you so much for your kind words! We're thrilled to hear that our team continues to provide timely and professional service. We truly appreciate your support and look forward to assisting you in the future! "
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Thankful at Christmas

December 15, 2025

5  out of  5
rating by Thankful at Christmas
"I got awesome service in making a Christmas surprise happen in a short time before the holidays! Now my parents won't have to worry about an upcoming bill! Merry Christmas!! Couldn't have done it without you State Farm!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear we could help make your Christmas surprise happen and ease your parents' worries. Wishing you and your family a joyful and stress-free holiday season! Merry Christmas from all of us at Chris Grimes!"
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Jonathan Madore

December 12, 2025

5  out of  5
rating by Jonathan Madore
"Great people friendly on the phone and helpful!"
We responded:
"Jonathan, Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our team. If you ever need assistance again, we're here to help!"
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Kathryn Bashi

December 11, 2025

5  out of  5
rating by Kathryn Bashi
"I want to sincerely thank Kadee and Jen for the exceptional care and support they provided to my mom during a very difficult time. Their compassion and understanding while handling her policies, especially following the passing of my father, made the entire process so much easier for our family. Their professionalism and kindness truly made a difference, and I am incredibly grateful for their help. Highly recommend their services to anyone in need of compassionate and attentive support."
We responded:
"Kathryn, Thank you so much for your heartfelt review. We are deeply sorry for your loss and honored that Kadee and Jen could provide the care and support your family needed during such a difficult time. Their compassion and dedication are truly a reflection of our commitment to our clients. We appreciate your kind words and recommendation, and we're always here to support you and your family whenever you need us."
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Brittany Berry

December 11, 2025

5  out of  5
rating by Brittany Berry
"State Farm saved me so much money on my car insurance and renters insurance! I deal with Teena, Kadee and Jen the most and they are absolutely wonderful but really EVERYONE is wonderful over here!! Highly recommend!"
We responded:
"Brittany, Thank you so much for your kind words and glowing review! We're thrilled to hear that Teena, Kadee, Jen, and the entire team were able to help you save on your car and renters insurance. Your recommendation means the world to us, and we're always here to provide you with excellent service. Thanks again for choosing State Farm!"
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PB

December 11, 2025

5  out of  5
rating by PB
"I've been working with Teena getting my homeowners/renters/auto/personal property insurance set up and switched over to my new residence. Teena has been awesome, she's responded promptly and followed up to make sure we get everything taken care of in a timely manner. We're planning on having an effective date for insurance a few days from now, so I look forward to continuing to work with Teena. She has made this transition seamless! I am transferring my State Farm insurance from an office out of state, and have had positive experiences with State Farm every single time. I can't imagine it will be anything other than positive working with Teena going forward."
We responded:
"Patrick, Thank you so much for your wonderful review! We're thrilled to hear that Teena has made your insurance transition seamless and provided such prompt, attentive service. It's great to know that your experience with State Farm continues to be positive, and we look forward to supporting you with all your insurance needs moving forward. Please don’t hesitate to reach out if you need anything—we’re here to help!"