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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph LeClair

May 21, 2026

5  out of  5
rating by Joseph LeClair
"The local agents are awesome and give good advice on what you should do and shouldn't do."
We responded:
"Joseph, Thanks so much for the 5-star review! We’re glad to hear our local agents gave you helpful guidance on what to do—and what to avoid. We truly appreciate your support!"
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Don Boley

May 20, 2026

5  out of  5
rating by Don Boley
"What an efficient State Farm office this is. I've been dealing with this office from remote areas of the USA and never had to go into their office. Dealing with Grimes saves me time!"
We responded:
"Don, Thank you so much for your 5-star review! We’re thrilled to hear that our State Farm team has been so efficient for you—even while you’re dealing from remote areas. We’re especially glad Grimes has been saving you time. We truly appreciate your trust and we’re here whenever you need us!"
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bruce crooker

May 18, 2026

5  out of  5
rating by bruce crooker
"Kali was polite and prompt and sent out an email confirming my insurance policy. Thank you"
We responded:
"Bruce, Thank you for the 5-star review! We’re glad Kali was polite and prompt, and that she provided a helpful follow-up regarding your insurance policy. We truly appreciate your business."
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Tani Barbour

May 15, 2026

5  out of  5
rating by Tani Barbour
"I have a vehicle and a home insured by Chris Grimes at State Farm in Brunswick, ME. I frequently change my vehicle insurance coverage depending upon whether I will be driving my car, as I live out of state. Chris and her team always help me out when I need it at a fair price. They are very friendly. Update 4/2/2026: I recently had my house re-sided and one of Chris Grimes" team members contacted me so she could update the details of my homeowner's policy to include the new siding, and also to update my auto insurance coverage. Very helpful! Update 5-15-2026: I will be returning to Maine next month, and again will need liability insurance added back to my auto policy. Chris Grime's colleague, Kali, immediately made the change and sent me new insurance ID cards. Great service! Thanks, Kali!"
We responded:
"Tani, Thank you for the updated 5-star review! We’re glad to hear that when you return to Maine next month, Kali was able to quickly add the liability back to your auto policy and get you new ID cards right away. It’s wonderful that you had great service—thank you for choosing Chris Grimes State Farm! we look forward to welcoming you back to Maine! Thank you so much for your wonderful review, Tani! We're thrilled to hear that you’ve had such positive experiences with Kami and the rest of our team. We’re always happy to help you with your insurance needs and appreciate your trust in us. If you ever need anything else, don’t hesitate to reach out. Safe travels, and thanks again for choosing Chris Grimes State Farm!"
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Peter Rand

May 14, 2026

5  out of  5
rating by Peter Rand
"I recently switched to State Farm for home and auto insurance. Lee at Chris Grimes provided excellent service addressing all of my concerns and making sure that the transition went smoothly from my previous insurer. I highly recommend this agency and Lee in particular"
We responded:
"Peter, Thank you for the great 5-star review! We’re so happy to hear that Lee provided excellent service and helped make your home and auto transition smooth from your previous insurer. We truly appreciate your recommendation and Thanks for choosing us!"
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Ronald Valade

May 14, 2026

5  out of  5
rating by Ronald Valade
"I have been with Chris Grimes State Farm for many years. The staff has always been super helpful."
We responded:
"Ronald, Thank you for the kind 5-star review! We truly appreciate your loyalty to Chris Grimes State Farm over the years. It’s wonderful to hear that our staff has always been super helpful—thank you for choosing us!"
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faith chen

May 14, 2026

5  out of  5
rating by faith chen
"Fabulous experience all around! Needed to find new home and Auto coverage, and Teena Braley was so helpful throughout the entire experience. Made the change so easy and effortless. Thank you for all your help!"
We responded:
"Faith, Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Teena Braley made finding your new home and auto coverage such an easy and effortless experience. Your kind words mean a lot to our team—thank you again for choosing us!"
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Lauren Libby

May 14, 2026

5  out of  5
rating by Lauren Libby
"We have had a really positive experience with State Farm, both with corporate and our local agent. Chris Grimes and her staff, in particular Julie, have been very informative, proactive and responsive in helping us with a recent car accident claim situation that we were not at fault."
We responded:
"Lauren, Thank you so much for the 5-star review! We’re thrilled to hear you’ve had a positive experience with State Farm and that Chris Grimes and her team—especially Julie—were informative, proactive, and responsive during your car accident claim. We truly appreciate your trust and your kind words."
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Christian Hemrick

May 11, 2026

5  out of  5
rating by Christian Hemrick
"Sharp, with-it, knowledgeable, easy to talk to service. The team provides specific confidence about your individual needs. They’re on your side from the start - no need to self advocate!"
We responded:
"Christian, Thanks so much for the wonderful review! We’re really glad you felt the team was sharp, knowledgeable, and easy to talk to. Our goal is to make it simple and reassuring—so you feel supported from the very start, with confidence tailored to your specific needs. We appreciate you taking the time to share your experience!"
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Margaret Olges

May 4, 2026

5  out of  5
rating by Margaret Olges
"Julie is amazing. She is one I can always turn to for very reliable help. She follows through until she gets answers. Thank you Margaret Olges"
We responded:
"Margaret, Thank you so much for your 5-star review! We’re thrilled to hear that Julie has been such a reliable resource for you. She truly cares about seeing things through and making sure you get the answers you need. Thanks again for your kind words!"
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R and C Lpnte

April 29, 2026

5  out of  5
rating by R and C Lpnte
"Kali was very helpful in our reviewing our home and auto insurance. I have been impressed how she went into the details of our policy and made sure we had the correct policy for our present needs."
We responded:
"R&C, Thank you so much for the 5-star review! We’re thrilled to hear Kali was able to help you review your home and auto insurance and walk you through the details to make sure your coverage fits your current needs. We truly appreciate your trust and your kind feedback."
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kim heithoff

April 29, 2026

5  out of  5
rating by kim heithoff
"I worked with Kali To update the insurance coverage on our house. Very easy to work with!"
We responded:
"Kim, Thank you so much for the 5-star review! We’re thrilled to hear that working with Kali to update your home’s insurance coverage was easy and smooth. We truly appreciate your trust and the kind words!"
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Teena Savage

April 23, 2026

5  out of  5
rating by Teena Savage
"Always professional, polite and so easy to deal with. Fast response time, and always so helpful. They go above and beyond to help in anyway they can!"
We responded:
"Teena, Thank you so much for the wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear you found us professional, polite, and easy to work with. We’re also glad you experienced our fast response time and helpful support—our team always aims to go above and beyond for our customers. We look forward to assisting you again in the future!"
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Irene Hanley

April 15, 2026

5  out of  5
rating by Irene Hanley
"Everyone in the office is extremely helpful!"
We responded:
"Irene, Thank you so much for the 5-star review! We’re thrilled to hear that everyone in the office has been extremely helpful. We truly appreciate your support—please let us know if we can assist with anything else."
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Kimberley Eves

April 13, 2026

4  out of  5
rating by Kimberley Eves
"Chris Grimes' agency, particularly Julie, has been attentive and thoughtful in supporting me through my father's passing and addressing his insurance policies. I could not be more grateful and complimentary."
We responded:
"Hi Kimberly—thank you so much for the review and for the kind words. We’re truly sorry for your loss, and we’re glad Julie and the team could be there for you while you navigated your father’s passing and insurance needs. We’d also love to learn what prevented it from being 5 stars. Is there anything we could have done differently—communication, timing, documentation, or support—that we can improve for the future? Your feedback would help us serve you even better."
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Eugene Dietrich

April 10, 2026

5  out of  5
rating by Eugene Dietrich
"Lee followed up on a business insurance call with me. I no longer needed that particular insurance and she asked me who my carrier for auto was. A quick conversations later and I was paying half as much for the same coverage. The transition was seamless. Communication has been great. I was kicking myself as to why I hadn't shopped around before. A great experience all around!"
We responded:
"Eugene, Thank you so much for the 5-star review! We’re thrilled to hear Lee followed up, made the transition seamless, and helped you get the same coverage for half the price. We truly appreciate your kind words. Do not hesitate to reach out if you need anything!"
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Mark Roesler

April 8, 2026

5  out of  5
rating by Mark Roesler
"We love dealing with Kali Hurd of Chris Grimes State Farm office in Brunswick. In a time of " everything needs to happen via the internet" we still have people to talk to and explain everything. We could not be happier with this office and the team at Chris Grimes State Farm office."
We responded:
"Mark, Thank you so much for your kind words and 5-star review! We're delighted to hear that Kali and the entire team at the Chris Grimes State Farm office in Brunswick provided you with the personal, attentive service you deserve. In today’s digital world, we’re proud to offer that personal touch and clear explanations to make things easier for you. We truly appreciate your trust and look forward to continuing to serve you!"
Profile photo of Chloe Qian

Chloe Qian

April 7, 2026

5  out of  5
rating by Chloe Qian
"I recently started my own business and had a purchase a liability insurance which I was not familiar with at all. Lee from State Farm took over my case and made it so easy for me to make a decision and get covered. She's quick to put the quote together and walked me through all of my questions. She's so great!"
We responded:
"Chloe, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Lee was able to make the process of getting liability insurance easy and straightforward for you. It's great to know she provided quick quotes and clear answers to all your questions. We appreciate your trust in us and wish you great success with your new business! If you ever need anything else, we're here to help."
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Pollyanne Melton

April 5, 2026

4  out of  5
rating by Pollyanne Melton
"The Agents are well informed and very patiënt. They helper me understand my options and make a policy choice that met my needs."
We responded:
"Pollyanne, Thank you so much for your kind words! We're glad to hear that our agents were able to provide clear information and help you find a policy that fits your needs. We truly appreciate your 4-star rating and would love to know if there’s anything we can do to make your experience a 5-star one. Please feel free to share any suggestions or feedback! Thanks again for choosing us!"
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Colleen Moore

April 3, 2026

5  out of  5
rating by Colleen Moore
"Through a phone conference with Kali, I was able to reduce my home insurance premium since she noticed I was "overinsured" and update my car insurance to better meet my needs. Kali was very professional and punctual, answering all my questions to satisfaction in simple language. It's nice to know I have an insurance agent who actually looks out for my best interests!"
We responded:
"Colleen, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Kali was able to help you reduce your home insurance premium and tailor your car insurance to better suit your needs. It's great to know that her professionalism, punctuality, and clear communication made the process smooth and reassuring for you. We’re proud to have Kali on our team, and even more proud to have you as a valued client. Please don’t hesitate to reach out if you need anything else!"
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Dan McWilliams

April 2, 2026

5  out of  5
rating by Dan McWilliams
"Very helpful and responsive to any questions I had."
We responded:
"Thank you so much for your kind words, Dan! I'm glad we could be helpful and responsive to your questions. If you need anything else, feel free to reach out!"
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Jamie Bennett

April 2, 2026

5  out of  5
rating by Jamie Bennett
"I cannot express enough how grateful I am for State Farm Insurance. Lee has helped my family and I for years with great deals and kindness. I have not been able to find a better Insurance Company or cheaper alternative. This place is awesome and very much appreciated. Thank you Topsham Maine & Brunswick Maine State Farm 🛻"
We responded:
"Hi Jamie, Thank you so much for your wonderful review! We’re thrilled to hear that Lee and our team have been able to support you and your family over the years with great service and value. Your kind words mean a lot to us, and we’re grateful to have you as part of our State Farm family. If you ever need anything, don’t hesitate to reach out. Thanks again for choosing Chris Grimes State Farm!"
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Jessica Woodend

April 1, 2026

5  out of  5
rating by Jessica Woodend
"I've been working with Kali to look over all of our personal insurance needs, and she has been so helpful and responsive. Easy to work with, and to communicate with."
We responded:
"Thank you, Jessica, for your kind words! We're delighted to hear that Kali has been helpful and responsive in managing your personal insurance needs. It's great to know that the communication has been smooth and easy. We appreciate your trust and look forward to continuing to support you!"
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Jessica Woodend

April 1, 2026

5  out of  5
rating by Jessica Woodend
"I've been working with Lee for over a year now, and she has always been super responsive and so helpful. I enjoy working with her, and they make it easy for me to get everything I need for my business insurance."
We responded:
"Jessica, Thank you so much for your wonderful review! We're thrilled to hear that working with Lee has been a positive experience and that she consistently provides the support you need. We truly appreciate your trust and look forward to continuing to assist you with your business insurance needs!"
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Wendy Starks

March 31, 2026

5  out of  5
rating by Wendy Starks
"Chris Grimes is a very good insurance to have. I had them years ago and I was with them for years and they were great and we just went back to them and I’m very pleased with their service."
We responded:
"Wendy, Thank you so much for your kind words and continued trust in our agency! We're thrilled to have you back and to hear that you’re pleased with our service. It means a lot to us to be your insurance provider, and we look forward to continuing to serve you for many years to come!"