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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joellan Pilgrim

Joellan Pilgrim

October 21, 2024

5  out of  5
rating by Joellan Pilgrim
"Chris is very knowledgeable and a joy to work with. She makes you feel very welcome. She always takes the time to make sure I really understand an insurance product. I highly recommend Chris Grimes and her office."
We responded:
"Thank you so much for your kind words, Joellan! We're thrilled to hear that you had an amazing experience with us. Our team strives to provide excellent service, and it’s wonderful to know we met your expectations."
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Bryn Roberts

October 16, 2024

5  out of  5
rating by Bryn Roberts
"I called the State Farm office in Brunswick, Maine and Kalie Hurd could not have been more pleasant and efficient. Her prompt attention to a minor problem was immensely helpful."
We responded:
"We appreciate that you took that time to share your kudos to Juile! Her contributions will be happily acknowledged!! "
Profile photo of Thomas Wilson

Thomas Wilson

October 9, 2024

5  out of  5
rating by Thomas Wilson
"Chris has been our insurance professional for decades - and will continue to be so. She offers prompt, professional service with a smile. Her knowledge of the insurance business is great. She has provided great coverage at a fair price. And when we have filed a claim, her team jumped into action and communicated everything to us. Highly recommend Chris Grimes, State Farm Insurance."
We responded:
"Thomas, thank you for your feedback, we truly appreciate it. We really do work hard to provide a high-quality level of service! I will be sharing this feedback with my team."
Profile photo of Paul Veilleux

Paul Veilleux

October 4, 2024

5  out of  5
rating by Paul Veilleux
"Our State Farm office in Brunswick Maine has been delightful to work with. Their staff are always very pleasant and helpful to speak with over the phone. And communicating with them via emails and texts is also convenient; especially with our busy life/work schedules. During the past several years our family has experienced a number of unfortunate circumstances and this particular State Farm Team has always assisted us in a timely manner. We appreciate everything they have done for our family. We highly recommend them."
We responded:
"Paul, Thank you so much for the glowing review. We value your business and strive for excellent customer service. It is always great to hear that we are providing that for you! I will pass this along to my team! "
Profile photo of Janel Menges

Janel Menges

September 26, 2024

5  out of  5
rating by Janel Menges
"I've struggled with finding the right car insurance agent for years. The service I've received from the Chris Grimes office has been spectacular. I worked with Lee, not only was she able to provide a fair quote for my car insurance, but I was able to finally afford a decent rate for renters insurance. Her responses to my questions have always been timely and very informative. I would definitely recommend this agent for car and rental insurance needs!"
We responded:
"Thank you so much Janel! We sincerely appreciate your feedback. Lee definitely works hard to take care of our clients so thank you for recognizing her. We will take great care of you today and for years to come! "
Profile photo of Kathryn Masison

Kathryn Masison

September 7, 2024

5  out of  5
rating by Kathryn Masison
"Helpful service trying to figure out my bills"
We responded:
"Thank you, Kathryn for your review. I am glad we were able to help you!"
Profile photo of Pamela Mayo

Pamela Mayo

August 29, 2024

5  out of  5
rating by Pamela Mayo
"My husband and I have been with Chris Grimes Stare Farm in Brunswick, Maine for many years. We have been extremely satisfied with the agency and have particularly enjoyed the professional friendship with Chris. She is always knowledgeable and patient while giving her best advice. We have recently moved to Michigan and will miss her smiles. I know we can still call her and wish her and her agency well. Pam and Rick Mayo"
We responded:
"Pam, Thank you for the kind words and review, I will share them with my team. We wish you and Rick the best of luck in your new adventure! You will be missed!"
Profile photo of Susan H

Susan H

August 22, 2024

5  out of  5
rating by Susan H
"Julie was AMAZING to deal with. Extremely helpful, prompt response and turnaround time. I’m grateful for her as my precious experience was not as good. She listened, understood and more than made up for the lack of customer service I had previously experienced from someone else at the agency. Thank you, Julie!! You’ve confirmed my reasoning for wanting a local agent again!"
We responded:
"Susan, Thank you for your kind review, We agree Julie is AMAZING! "
Profile photo of Lisa Noble

Lisa Noble

August 20, 2024

5  out of  5
rating by Lisa Noble
"Julie Richardson-Pryor and the Chris Grimes team are always looking out for me -- whether it's a gentle reminder that I have a payment due or a consultative chat about how to review my insurance when life happens. Good to feel taken care of!"
We responded:
"Lisa, Thank you for the kind words. We really do care about our customers and we are so glad it shows! Julie is truly the heart of our team!"
Profile photo of Wendy Willis

Wendy Willis

August 16, 2024

5  out of  5
rating by Wendy Willis
"Julie has been a dream to work with. She explained everything so well. Was the best decision I made calling State Farm and working with Julie. Any questions I have I text her and she always responds in a good time manner. Love it"
We responded:
"Thank you so much Wendy! Julie definitely earns her stars! We appreciate that you took the time to recognize her! "
Profile photo of Mike Harris

Mike Harris

August 8, 2024

5  out of  5
rating by Mike Harris
"I spoke with Julie Richardson-Ryder about some questions I had about my policy and she was very quick to point me in the right direction regarding the information. Very nice and made it so easy to get answers!!"
We responded:
"Thank you so much Mike for your shout out for Julie! We thankful for clients such as yourself!"
Profile photo of Marion Strauser

Marion Strauser

August 8, 2024

5  out of  5
rating by Marion Strauser
"We've had our homeowner's insurance with State Farm and Chris since we built our home 30 years ago. She's always been ready when we had a question or concern. She and her staff are always helpful, knowledgeable and friendly about it."
We responded:
"Marion, Thank you so much for the glowing review. We strive to provide excellent service and appreciate your business. "
Profile photo of Bill Strauser

Bill Strauser

August 7, 2024

5  out of  5
rating by Bill Strauser
"Chris has been a big help to my family over the past 20 or more years. We have all of our insurance needs met and we review every few year to make sure we're up to date."
We responded:
"Thank you so much for your review Bill. I really enjoy working with you both!"
Profile photo of Margaret Huck

Margaret Huck

August 5, 2024

5  out of  5
rating by Margaret Huck
"When I recently called the Brunswick office to inquire about a billing error, I spoke with Julie Richardson-Ryder who turned out to be one of the best representatives I've ever talked to in any business! After we had discussed the issue a few minutes, Julie offered to call the corporate office to get more information. Shortly after, she called me back with the good news that the error had been corrected and that I would receive a refund check the next week. She then went the extra mile by keeping an eye on my account during that week and called, as she had promised, when she saw that the check had been mailed and that my account had been updated. I'm very grateful to Julie and hope she will be recognized for her outstanding customer service!"
We responded:
"Thank you so much for your kind words, Margaret! We sincerely appreciate your business - and Julie :) "
Profile photo of Mark Berry

Mark Berry

August 2, 2024

5  out of  5
rating by Mark Berry
"Old information issue cleared up by Julie..Thanks"
We responded:
"Mark, Thank you for the review. I will make sure to recognize Julie for her hard work and dedication! "
Profile photo of Melissa Mortimer

Melissa Mortimer

July 31, 2024

5  out of  5
rating by Melissa Mortimer
"I’ve been with State Farm for over 30 years and the knowledge, professionalism and friendliness of Chris Grimes and her staff is refreshing. They went over my policies and saved me money for unnecessary coverage. I couldn’t be happier to have an agent and her staff looking out for my best interest. I would recommend them to anyone looking for all of their insurance needs."
We responded:
"Melissa, Thank you so much for the glowing review of our team. I will make sure to recognize each of them for their hard work and dedication."
Profile photo of Lee O'Brien

Lee O'Brien

July 29, 2024

5  out of  5
rating by Lee O'Brien
"Julia was very quick and very helpful"
We responded:
"Lee Thank you taking the time to leave a review. I will make sure Julie gets recognized for her hard work. "
Profile photo of Laura Barkley Gough

Laura Barkley Gough

July 27, 2024

5  out of  5
rating by Laura Barkley Gough
"Julie Richardson-Ryder was incredibly helpful and went above and beyond to help me with questions that I had. She is an asset to the team and I was lucky to have her pick up the phone to help me the other day. Thank you Julie! You are doing great work and your attitude and willingness to help me with my worries and concerns put me at ease and helped me with my work for the day. Thanks again!"
We responded:
"Thank you so much Laura for the glowing review. Julie is very much an asset, and we are very fortunate to work with her! "
Profile photo of Jessica Jenkins

Jessica Jenkins

July 25, 2024

5  out of  5
rating by Jessica Jenkins
"Julie was friendly, helpful and very responsive!"
We responded:
"Thank you so much Jessica!!! I will make sure I recognize Julie's hard work!"
Profile photo of Sam Morris

Sam Morris

July 16, 2024

5  out of  5
rating by Sam Morris
"I recently brought an issue to Julie Richardson-Ryder's attention. Julie was prompt, professional, and courteous in answering my question She quickly resolved the issue which gave me great confidence and trust in the Chris Grimes agency. Julie is an excellent communicator, and I look forward to working with her in the future as her career advances with State Farm."
We responded:
"Thank you so much Sam for the glowing review of our Agency and especially Julie! We will make sure to recognize her for her hard work and dedication!"
Profile photo of Harrison Otis

Harrison Otis

July 9, 2024

5  out of  5
rating by Harrison Otis
"Danielle was fantastically kind and helpful!"
We responded:
"Thank you so much Harrison~ Welcome to Maine and the Grimes Agency. We will take great care of you! Best, Chris "
Profile photo of Shannon Jackson

Shannon Jackson

June 27, 2024

5  out of  5
rating by Shannon Jackson
"Efficient, responsive, and very helpful! A special shout out to Julie!"
We responded:
"Thank you so much Shannon!!! I will make sure I recognize Julie's hard work!"
Profile photo of Myrna Gonzalez

Myrna Gonzalez

June 18, 2024

5  out of  5
rating by Myrna Gonzalez
"I’ve been with State Farm for years, I can always count on them for all my emergency needs. Julie is great, thank you girl for everything."
We responded:
"Hi Myrna, thank you so much for your shout out to Julie. We really appreciate that and will definitely recognize her for your kudos!"
Profile photo of Betty Dunton

Betty Dunton

June 12, 2024

5  out of  5
rating by Betty Dunton
"Very helpful and courtious. thank you."
We responded:
"Thank you, Betty, for the five-star rating! We appreciate you and the opportunity to help you with your insurance needs."
Profile photo of Tim McLaughlin

Tim McLaughlin

June 12, 2024

5  out of  5
rating by Tim McLaughlin
"Excellent service."
We responded:
"Thank you so much Tim! We appreciate working with you! Best, Chris "